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Refund Policy

Refund Policy for Our Customers

If you are the original purchaser of the Xoomtvbox Product and you are not satisfied with the our Product, you may email us at support@xoomtvbox.com for a Return Material Authorization (RMA) request within fourteen (14) days of receiving the product. Please include your original Xoomtvbox invoice number, and order date in the email. Xoomtvbox will then provide you with an RMA number and you may send the Product to the address listed on our website. All Products must be undamaged and in the original packaging, including all accessories. If you are eligible for refund, you will receive the original product purchase price including any sales tax and excluding any costs of shipment and handling. If you return the product in bad condition or missing items we will charge you additional fees.

The separately purchased accessories Remote Control, Power Adapter are not refundable.


Refund Policy for Clickbank Customers

(Only applies to customers who purchased from Clickbank (www.xoomtvbox.com/product/). If you are the original purchaser of the Xoomtvbox Product and you are not satisfied with the our Product, you may email us at support@xoomtvbox.comfor a Return Material Authorization (RMA) request within sixty (60) days of receiving the product. Please include your original Xoomtvbox invoice number,and order date in the email. Xoomtvbox will then provide you with an RMA number and you may send the Product to the address listed on our website.All  Products must be undamaged and in the original packaging, including all accessories. If you are eligible for refund, you will receive the original product purchase price including any sales tax and excluding any costs of shipment and handling. If you return the product in bad condition or missing items we will charge you additional fees.

The separately purchased accessories Remote Control, Power Adapter arenot refundable.